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Our checkin is online and prior to arrival. Guests must send a copy of their identification documents and sign the traveler's part online. The main guest must also provide their billing information and their tax number (EU) in reservations over €400 for the invoice.

Access to the apartment is with a code provided after registration. From your entry into the apartment, you must use only the keys that you will find inside (it will be your responsibility to take them with you). Check-in time is from 3:00 p.m. to 11:00 p.m.

It is not allowed to make noise, cause disturbances, play loud music or celebrate parties. Smoking is also not allowed in the entire building. Non-compliance with our policies may lead to the termination of the accommodation contract and the eviction of the establishment, without the right to reimbursement of the amounts paid, for which the property, in accordance with the law, may request the assistance of the agents of the authority. Art. 5.2 b), c) Decree 10/2021, of January 22.

For the purposes of the provisions of current regulations regarding the protection of personal data, OLD TOWN FLATS, S.L. (hereinafter, OTF) informs you that your data is included in an automated personal data file, created under the responsibility of OTF, in order to offer you a more personalized, agile and efficient service. OTF undertakes to comply with its obligation to secrecy of personal data and its duty to store it, and will adopt the necessary measures to prevent its alteration, loss, treatment or unauthorized access, taking into account at all times the status of the technology. Likewise, we inform you that you can exercise the rights of access, rectification, cancellation and opposition established by the aforementioned regulations by means of a written request addressed to: OLD TOWN FLATS, S.L., C/ TRANSITS 2, 1º, 46002. VALENCIA. SPAIN, Tel. 96 350 93 53, Fax 96 353 52 69, Email: [email protected].